/article/ Managing Scope Creep
31Aug08
We have several processes that I put into place when I became creative director for our in-house organization. Many of them rely on each other — for instance scope creep, the topic of our first article, can be managed via Change Order because we also follow billable hours. In past in-house organizations getting someone to fill out a creative brief or a Change Order didn’t make sense as it appeared to be busy work or worse, another example of how the designers are hard to work with. In a billable (or at least trackable) organization these steps in the process help manage time downstream. Even if your organization isn’t billed/tracked, you can manage scope creep.
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